Get your Samsung computer repaired in Western Suburbs

In-store repair appointment: We offer a Free Initial Quick Test (less than 15 minutes) and a Free Quote. Book online here. You can also use our mail-in repair option which we'll arrange computer pickup and drop-off to the nearest store for free diagnostics.

Samsung computer service cost varies depending on the problems. Generally, if it’s a software-related problem (eg virus), the cost is $100 – $200.

If it’s a hardware-related problem with your Samsung computer (eg broken screen), the cost will include replacement parts and installation, which varies from $200 to $250+ to replace batteries, charging port, touchpad; or $300 - $400+ to replace other parts, depending on the specific model of your Samsung.

Generally, Samsung laptops are considered premium brands with high-quality parts. Thus, spare parts for Samsung might cost more than other brands.

The prices are generic indicators only and should not be used as a formal quote.

Repairs at your place: use our online quote form or call 1800 85 83 82 for us to provide a free estimate. Upon your approval, we’ll send a technician to complete the work at an agreed time.

Free Tests and Free Quotes are not applicable for computers under third-party warranty or covered by insurance, a quoting fee may apply in these instances.

When you bring your computer to our store, we will do a quick diagnostic while you wait and provide you with a quote. This process usually takes less than 15 minutes. If it takes longer, we’ll let you know.

Our technician will check your computer details and spare part stock level to give you an estimated completion date. Backing up your data before bringing-in will help reduce the turnaround time.

For most common problems, we will complete the service on the same or next day. However, if a part is not in stock, we’ll need to order it from our suppliers. The delivery time is 1-2 business days for express deliveries, or 2-5 business days for normal deliveries.

In most cases, Yes.

Files such as documents or pictures can often be saved. However, in the instance of hard drive failures, there is a higher risk of data loss.

Most Samsung laptops use standard hard drives or SSD (solid state drive) which makes them easier to recover data from.

It is highly recommended to keep regular backups of your data prior to services.

Samsung is a well-known electronic brand and their computers are highly desirable though they are not as popular in Australia as other PC brands such as Dell, Lenovo or Apple. Having said that, Samsung laptops offer spectacular quality, power and design. Samsung computer quality is respectable.

However, spare parts for Samsung laptops are harder to get except SSD, RAM, hard drives. This means repairing Samsung laptops is potentially limited and takes longer to source parts.